Thank you for your interest in Two Tickets To Freedom LLP (“Two Tickets”, “we”, “us”, or “our”). We strive to provide high-quality digital products, including e-books, travel guides, workshop recordings, downloadable materials, photo presets, and more.
Please note that all purchases made on www.prachiandharsh.in are non-refundable. This policy reflects the nature of our digital products, which can be easily copied and consumed once downloaded.
Reasons for our non-refundable policy:
- Immediate access: Upon purchase, you receive immediate access to the digital product, allowing you to download and/or view it. Once accessed, we cannot control its duplication or distribution.
- Intangible nature: Unlike physical products, digital products cannot be returned or physically verified as unused.
Exceptions to the non-refundable policy:
- Technical issues: We offer a full refund within 7 days of purchase if the downloaded product is corrupt or unusable due to a technical issue on our end. Please contact us through community@prachiandharsh.com with details of the technical issue and your order number.
- Double purchases: If you accidentally purchase the same product twice within 24 hours, we will issue a refund for the duplicate purchase. Please contact us through community@prachiandharsh.com with your order numbers.
Refunds will be processed through the original payment method within 10 business days of approval.
Contact us:
If you have any questions or concerns about our refund policy, please contact us through hello@twoticketstofreedom.com. We are happy to help!
Important note:
This policy is subject to change at any time without prior notice.
By purchasing a digital product from Two Tickets To Freedom LLP, you agree to the terms of this Refund Policy.